Uncategorized
Uncategorized
Come back to the GDPR, RTB, RTB: New data authority report will disrupt far more than real-time bidding
It\’s been called a \”damning report,\” a \”knock-out blow,\” and an \”unmitigated slap-down of the adtech industry.\” On a positive
Why Change When You Could Be Ready?
Organizations undergo change all the time. Some changes are small with little long-term impact on the day-to-day functioning of the
The Summit Isn’t the Point
You launched it. The thing. It’s one of the most amazing things your company has done in years. It was
Uncategorized
CX in the age of privacy and trust, Part 1: It’s about the consumer, not the regulator
This is the first in a series of articles on creating, maintaining, and optimizing great customer experiences in the context
Practice vs. Insanity – it’s a matter of perspective
In developing a Customer Experience strategy, it\’s not the internal systems that should drive the strategy, it\’s the value of
